At Localbarcelonaguides, we take your privacy seriously and comply fully with the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) as well as the European General Data Protection Regulation (GDPR) (EU) 2016/679.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book a tour.

1. Information We Collect

When you make a booking or contact us, we collect:

  • Your name and contact details (email, phone number) 
  • Payment details (processed securely via third-party payment processors) 
  • Additional information such as dietary restrictions, accessibility needs, or special requests 

2. Purpose of Data Processing

We collect and process your data to:

  • Manage and confirm your bookings and payments 
  • Communicate important information about your tours 
  • Personalize your experience and meet your specific requirements 
  • Comply with legal obligations under Spanish law 
  • Improve our services and website 

3. Legal Basis for Processing

Our processing of your personal data is based on:

  • Your consent when you provide your data via booking or contact forms 
  • The performance of a contract (to provide you with the booked tour) 
  • Compliance with legal obligations 

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described and to comply with legal requirements (usually for tax and accounting purposes, up to 6 years).

 

5. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data, including encryption and secure servers.

6. Sharing Your Data

We do not sell or rent your personal data. We may share information with trusted service providers strictly for tour fulfillment (e.g., ticket vendors, transportation providers), always under confidentiality agreements.

7. Your GDPR Rights (the European law that protects your personal data)

Under GDPR, you have the right to:

  • Access your personal data 
  • Request correction of inaccurate or incomplete data 
  • Request deletion of your data (subject to legal retention requirements) 
  • Restrict or object to processing under certain circumstances 
  • Data portability — receive your data in a portable format 
  • Withdraw consent at any time (without affecting the lawfulness of prior processing) 

To exercise these rights, please contact us at:
 📧 yourlocalbarcelonaguide@gmail.com / info@localbarcelonaguides.com